Help Center
Welcome to the VGT India Help Center. We are committed to providing clear information and reliable support for all your orders, whether domestic or international. Below you’ll find details about shipping, delivery, ports, and customer assistance.
Domestic Shipping (Within India)
We offer reliable shipping services across India to ensure timely delivery of our agricultural machinery and equipment.
Key Highlights
- Delivery available across major cities and rural locations
- Standard dispatch time: 2–5 business days
- Delivery timeline: 5–10 business days depending on location
- Shipping via trusted logistics and transport partners
- Heavy equipment may be shipped via surface transport
Important Notes
- Delivery timelines may vary for remote areas
- Installation (if applicable) may be scheduled separately
- Customers will receive tracking details once the order is dispatched
International Shipping
VGT India also serves global customers with secure and efficient international shipping solutions.
Key Highlights
- Worldwide shipping available on selected products
- Export-compliant packaging for machinery and spare parts
- Shipping methods: Air Freight / Sea Freight
- Estimated delivery time: 10–25 business days (depending on destination and shipping mode)
Customer Responsibilities
- Payment of custom duties, taxes, and import charges (if applicable)
- Providing accurate shipping and contact details
- Compliance with local import regulations
Shipping Ports & Logistics
For international orders, shipments are processed through major Indian ports for efficient global delivery.
Common Shipping Ports
- Mundra Port (Gujarat)
- Nhava Sheva Port (Mumbai)
- Kandla Port (Gujarat)
Logistics Details
- Orders are packed securely to meet export standards
- Container or pallet-based shipping used for bulk machinery
- Tracking and documentation provided for all export shipments
Frequently Asked Questions (FAQs)
Do you offer delivery across India?
Yes, we deliver to most locations across India.
Do you ship internationally?
Yes, we ship globally via air and sea freight.
Which port will my order ship from?
Depending on logistics, shipments are usually dispatched from Mundra, Nhava Sheva, or Kandla Port.
Are there extra charges for international orders?
Yes, customs duties and taxes may apply as per your country’s regulations.
Can I track my shipment?
Yes, tracking details will be shared after dispatch.
Important Disclaimer
- Delivery timelines are estimates and may vary due to external factors such as weather, customs clearance, or logistics delays
- VGT India is not responsible for delays caused by third-party shipping providers or government authorities