Cash on Delivery Policy

At VGT India, we aim to provide flexible and convenient payment options to our customers. Our Cash on Delivery (COD) service allows you to pay for your order at the time of delivery, ensuring a safe and trusted shopping experience.

1. Availability of COD

COD service is available on selected products and locations across India. Please note that not all products may be eligible for COD due to size, weight, or logistics limitations.

2. Order Confirmation

All COD orders are subject to confirmation via phone call, SMS, or email. Orders may be processed only after successful verification to ensure authenticity and avoid fraudulent transactions.

3. COD Charges

A nominal COD handling fee may be applicable depending on the order value and delivery location. This fee, if applicable, will be displayed at checkout.

4. Payment at Delivery

Customers are required to make full payment in cash at the time of delivery. Please ensure the availability of the exact amount, as delivery personnel may have limited change.

5. Refusal of Orders

Customers are expected to accept orders they have placed under COD. Repeated refusal of COD orders may lead to restrictions or cancellation of future COD requests.

6. Product Inspection

You are advised to check the package condition at the time of delivery. In case of visible damage or tampering, you may refuse the delivery and inform our support team immediately.

7. Non-Eligibility Conditions

COD may not be available in the following cases:

• Remote or non-serviceable locations
• High-value orders exceeding a certain limit
• Bulk or customized machinery orders
• Products requiring advance payment or special handling

8. Cancellation Policy for COD Orders

Orders placed under COD can be cancelled before dispatch by contacting our support team. Once shipped, cancellation may not be possible.

9. Contact Information

For any queries related to COD orders, feel free to contact us:

• Phone: +91 7861826303 / +91 9909793721
• Email: vinglobgreentech@gmail.com